Retailers report shrink levels down from pandemic highs

Is the improvement from addressing theft, operational weaknesses or accounting gaps? It’s probably a combination, but most aren’t saying. Shrink — a mismatch between inventory a retailer has on hand and what records say it should have — continues to confound the industry. But several companies in recent weeks reported that shrink is less of a problem, dropping, in at least two cases, to a low not seen since the pandemic.
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